In September 2016, Embrace held a weeklong workshop with an international expert on suicide prevention helplines, Dr. Brian Mishara. Dr. Mishara serves as the Director of the Center for Research and Intervention on Suicide and Euthanasia and Professor at the Psychology Department of Université du Québec à Montréal. Dr. Mishara brought in his expertise in setting up suicide prevention helplines across the globe. In Lebanon, he assisted the Embrace Fund in successfully establishing the first National Suicide Prevention Helpline in the region. In consultation with Dr. Mishara throughout the weeklong workshop, the Embrace Fund finalized the standard operating procedures and all structural and operational frameworks for the helpline. Recruitment and training procedures of helpline volunteers were explored.